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IT Support Bundles

Tailored to your needs

 

Silver - £8.50 per user per month

Gold - £22.50 per user per month

Platinum -£40.00 per user per month

  Remote only Remote & onsite support for major problems Remote & onsite support for major problems & scheduled visits - 1 day per month
Scheduled engineering visits N  N Y
Full system live monitoring N  N
On-site support N Y
Standard live monitoring N Y Y
Unlimited telephone and remote support Y  Y  
Unlimited email support Y  Y
4 hour resolution target Y  Y
Proactive server monitoring Y  Y
Dedicated account manager Y  Y
In depth IT audit and documentation set Y  Y
Yearly IT health check Y  Y
IT roadmap and tech review Y  Y
Full Microsoft suite support services Y  Y
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